Our Store Policy
Our Store Policy is part of our Terms Of Use.
Our guarantee
Please refer to our guarantee.
Order tracking
We strongly encourage you to sign up for your free EasyLah.com
Friends account using the same billing email address and contact
email address that you had provided in your order. This will enable you
to track your order and order history. We also strongly encourage you to
check your email everyday from the date of your order until you get a
confirmation email from us stating that we have processed your order and
activated your service subscription, as we will contact you via email
should we encounter any problem with your order.
Offer and acceptance
By placing your order on Our Website, you agree that you are making
an offer and we reserve the right to decline or rescind your offer. Our
acceptance of your order will take place upon our receipt of your order
unless we notify you in writing that we do not accept your order.
Non-acceptance of order
In the event that we do not accept your order, it may be a result of
any of the following:
- We did not receive your payment.
- We or our credit card payment processing service provider suspects
potential credit fraud in your order.
- We have identified a pricing or product description error in your
order.
No cancellation of order
Once we have accepted your order, it is legally binding; you cannot
cancel it and we will not issue any refund.
No refund
All payments made for our products and services are non-refundable.
Payment
We accept many modes of payment.
Credit card payment
We reserve the right to scrutinize and investigate all credit card
transactions for credit card fraud and take all necessary measures to
minimize any potential loss to us. We reserve the right not to accept
your credit card payment where the probability of credit card fraud is
deemed to be high. In such events, we will request you to pay by a non-credit
card method.
Non-credit card payment
It is your responsibility to inform us about the status of your
payment in writing via email if you make your payment by any means other
than credit card.
Activation of service
subscription
Once we have verified that we have received your payment, we will
activate your service subscription within one working day and inform you
via email using the billing and contact particulars that you have
provided us in your order. You agree that our proof of email delivery
and activation of your service subscription shall be conclusive evidence
of our fulfillment of your order.
Your duties and
responsibilities
It is your duty and responsibility to ensure that you provide us with
your correct and complete billing and contact particulars, including
your full name, complete mailing address (including town, city, state,
province and zip / postal code, etc., where applicable), a contactable
telephone number and a valid email address. We will not be responsible
for any activation delay or non-activation of your subscribed services
as a result of your provision of inaccurate information or insufficient
information, which we cannot use to contact you (e.g. if you use call
screening / blocking) in the event that we encounter problems with your
order.
Disclaimer and
exclusion of liability
We shall in no event be liable for any damages, loss or expense
including without limitation, direct, indirect, special, or
consequential damage, or economic loss arising from or in connection
with the activation delay or non-activation of your subscribed services.
Worldwide service
We serve worldwide.
Agent or representative
We do not have any agent or representative for our products and
services in your country. Please place your order on Our Website. |
