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Technical Support
If you have any technical issues related to your EasyLah.com web /
email hosting accounts, we will be most pleased to help you.
We offer the following 3 levels of technical support depending on
your EasyLah.com web / email hosting account.
- Online technical support
- Our online technical support is available to all our web /
email hosting customers 24/7, and is limited to issues related
to the use of our web / email hosting control panel, DirectAdmin.
- If you encounter any problems using the DirectAdmin control
panel, please refer to the following online resources:
- User guide
This comprehensive online user guide contains everything you
need to know on how to use the DirectAdmin control panel.
- Forum
If you cannot find the answers to your questions in the user
guide listed above, try the DirectAdmin forum. With more than
12,000 registered users, 20,000 threads and 110,000 posts, you
can search for the answers to your questions within seconds.
If not, you can register as a member, post your questions and
get your answers within 24 hours.
- Email technical support
- Our email technical support is available to our Power
$19.99 and Unlimited $29.99
web / email hosting customers only, and is limited to issues
related to the use of our web / email hosting control panel,
DirectAdmin, as well as general issues related to their web /
email hosting accounts.
- Phone technical support
- Our phone technical support is available to our Unlimited
$29.99 web / email hosting customers only, and is limited to
issues related to the use of our web / email hosting control
panel, DirectAdmin, as well as general issues related to their
web / email hosting accounts.
We do not offer any technical support to any customer related to
issues with their own website or software, and third-party software or
services. Please request help from your own web designer, webmaster,
programmer, software vendors or service vendors for such issues. Thank
you. |
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